Eureka
I've figured it out. My journey of 399 days and counting towards a scooter that is now waiting for an errant crankshaft from Atlanta is a blessing.
If I'd had that scooter a lot of things could have happened this summer.
I would have been caught in awful traffic snarls thanks to the endless construction on Bathurst and Queen Street.
And while being caught in that brutal traffic, wearing stifling helmet, gloves and jacket, like the safe rider that I am, I could have suffered from heat stroke thanks to our soaring temperatures this summer.
Or perhaps, in clear blue skies the glaring bright sun could have blinded me, causing me to run into something hard and dangerous -not unlike my header into the pavement last fall, but maybe this time the driver directly behind me would have been blinded by the sun as well. Squish!
Or maybe while driving myself home from work, or a show, or a night out with friends, I could have succumbed to exhaustion, and closed my eyes for a little speed nap, at a high velocity.
And without the need to walk so much, my ass could have extended to asssstronomical proportions.
Yes, it's probably better this way. And the close to $700 I've spent this summer on insurance, transit and cabs is probably money well invested in my own safety and well being.
I know, I sound snarky again. But I can tell you that I'd love to hear from the shop, even if all they have to say is "we don't have the part yet, but we've checked on it, and here's the deal...". I'm not asking for them to call me daily, but the odd check in would be welcome. I'm understandably nervous about just letting it slide and assuming things are moving forward... That's how I got here. But I promised myself that I'd give the new regime a reasonable amount of time to get things straightened out. I'm trying hard to be patient - something I'm not necessarily good at, as any of my family members will tell you.
Again, friends think I'm kooky for it. But it's the way I work. Yes, it's been over a year that I've been waiting, but it's only been a couple of months for the "second chance" crew.
Holy crap.
It's already been a couple of months.
I am kooky.
If I have to start chasing again, I'm going to be pretty disappointed... Why? Why do I trust?
posted by Unknown @ 12:15 AM
6 Comments:
Have you asked them for additional compensation due to the fact it's been a FULL YEAR. Since they've had your scoots? Seriously - they should free themselves of the Bell complex.
They've only had my scooter in their shop since May. (only!)
The "year" refers to the fact that when I picked my scooter up last July, the transmission wasn't working properly. They knew all about it, actually. The first time I came to pick it up when I bought it they'd tried to fix the transmission but it was still slipping - so I had to leave it with them for repairs before I ever took posession of it. I had to wait an extra couple of weeks, but even so, still didn't work.
Once I'd had it for a few weeks, I brought it in to be fixed a couple of times. One time they replaced a cable, which didn't fix the problem, and then a second time they had it for two weeks and never touched it. I needed it, and so they suggested I take it home with me, and they'd call me when they had time to fix it. When I was "up" in the rotation of repairs.
I was never "up". I stopped by occasionally to see if I could leave it with them, and they never had time.
When it finally broke down altogether in May, that's when I left it with them with the understanding that I had waited a long time, they wanted to 'make it right', and that I was really, really next.
Stopped by repeatedly, scooter was never touched.
This "new scooter" solution was proposed when I said I wanted my money back. I figured the extra value of the newer scooter would compensate me for my financial losses pretty reasonably.
But I still think they could be doing a lot more, service wise. If I had a client who was treated the way I've been treated, I'd be sure they knew exactly what was going on, and giving "extra mile" service. It's just good business.
Jesus. I just read your letter to Bell. I love that you cc'd the newspapers, NOW and eye on it - hmmmm.
Thanks - it took me days to get rid of the tone of writing that made me sound like I was crazed with impotent rage...which I was but that never gets taken seriously.
Get your mmmoooooonnnnneeeeyyyy baaaaaccckkk.....
Bates, you're just jealous because my theoretical scooter is faster than yours!
Post a Comment
<< Home