Oooh, they're sneaky

My most recent fax. I got an email last week from Danielle at Curzons/Premier Fitness telling me that the full month's payment I paid when I joined the club was broken down to represent my first and last bi-weekly payments. Ergo, I would only have been charged the first bi-weekly payment in November 2005, and then that would be it. The second bi-weekly payment was covered. Pre-paid. Paid in full, as it were.

I was tempted to let it go there. Made sense, frankly. And even if I was charged twice in November, we're only talking about $18 (plus $5 over draft charge). And to order November's statement from my bank would cost me another $5.00. Didn't really seem worth the hassle.

But. But I couldn't just "let it go". I ordered my statement, and lo and behold. Two charges in November.

Mother.

Fuckers.

So here is today's fax:

Further to my email this morning regarding the payment overcharged to me, please find enclosed a copy of my bank statements from November to February.
Despite your explanation that my first and last payments represented the first payment on my contract (November 2004) and last payment on my contract (November 2005), you will see that I have been charged bi-weekly throughout.

It may appear at first look that I was only charged once in Feburary, but if you refer to January’s statement, you’ll see that I was charged three times during that month, the last of which, I assume represents the first bi-weekly payment for February.

In addition to the $5.00 overdraft I incurred as a result of the final February payment which should not have been charged, I have now also incurred a $5.00 statement reconstruction fee for my November statement. I will now require a refund of $28.73.
Please advise within 7 days how you intend to refund this full amount, or I will be contacting the Ministry of Government Services for assistance.

Never join Premier Fitness. They stink.